Dedicated Private Cloud

Your Dedicated Private Cloud. Fully Isolated. Expertly Managed.

ChatBeacon AIX Dedicated Private Cloud is a single-tenant deployment with an isolated database in the Microsoft Azure region you choose. It gives your organization greater control over security, performance, and data residency.

We manage monitoring, patching, backups, and upgrades.
Single-tenant
·
Microsoft Azure
·
Managed by ChatBeacon
Your tenancy
Dedicated Azure subscription
ChatBeacon AIX
Your application instance
Isolated database
No shared tables, no shared rows
Geo-redundant backup
Restorable, on a paired region
Azure region
Yours to choose
Why single-tenant

One tenant. One Dedicated Environment.

ChatBeacon AIX Dedicated Private Cloud provides an application instance and isolated database dedicated exclusively to your organization. This single-tenant architecture creates clearly defined security, data, and performance boundaries within Microsoft Azure.

Multi-tenant cloud
Secure Multi-Tentent Environment
Organization A
Organization B
Your Organization
Organization D

Customer environments are securely separated through application and database controls.

Dedicated private cloud
Dedicated Single-Tenant Environment
Your Organization
No other ChatBeacon customers

Your application instance and database are isolated within a dedicated Azure environment.

A boundary you can point at

When an examiner asks where your member data lives, the answer is a subscription, a region and a database - not a policy.

Capacity that isn't shared

Your instance is sized for your volume. Another organization's traffic spike is not your problem.

Change on a schedule you agree to

Version upgrades land on your instance when your change window opens, not when ours does.

Architecture

Runs in a dedicated Azure subscription.

Every deployment is provisioned into a Microsoft Azure subscription dedicated to one organization, in the region that organization names. Access reaches it through your identity provider and your allowed network ranges.

Your people
Agents and admins
Microsoft Entra ID SSO
IP allowlist
Dedicated Azure subscription · your region
AIX application
Chat, AI, co-browse
Isolated database
Transcripts and files
Geo-redundant backup
Paired Azure region
ChatBeacon operations
Monitoring, patching, upgrades, backup verification
Dedicated Azure subscription
One subscription per customer. Nothing is co-tenanted.
Customer-chosen region
You name the Azure region. Data stays there.
Isolated database instance
Your own data store, not a shared schema.
Microsoft Entra ID SSO
Sign-in through your directory, with your policies.
IP allowlisting
Restrict console access to your branch and VPN ranges.
Geo-redundant backup
Backups replicate to a paired region and are restore-tested.
Operations

We run the platform. You keep the controls.

The split is deliberate. Everything that requires an on-call engineer is ours. Everything that requires a policy decision is yours.

ChatBeacon manages
Provisioning and Azure infrastructure
Security patching and version upgrades
Monitoring, alerting and incident response
Backup, restore testing and disaster recovery
Capacity, scaling and performance tuning
Uptime, on-call and support escalation

No servers to buy. No upgrade projects to staff. No Azure expertise required on your side.

You control
Which Azure region holds your data
Who gets access, through your Entra ID directory
Which networks can reach the console
Retention and deletion policy for transcripts
Chat window branding, routing and AI behavior
Integrations, APIs and webhooks into your core systems

Your change window governs upgrades. We schedule around it.

Compare

Three ways to deploy ChatBeacon AIX.

The product is the same. What changes is who the instance belongs to and who keeps it running.

Cloud
Shared, hosted by us
Dedicated Private Cloud
Single-tenant, managed by us
On-Premise
Your hardware, your team
Tenancy
Multi-tenant
Single-tenant
Single-tenant
Infrastructure
ChatBeacon-operated cloud
Dedicated Azure subscription
Your servers
Who operates it
ChatBeacon
ChatBeacon
Your IT team
Data location
ChatBeacon's region
Azure region you choose
Your data centre
Upgrades
Continuous, automatic
Scheduled with you
Planned and run by you
Network controls
Standard
Entra ID SSO, IP allowlisting
Whatever your network allows
Backup and recovery
Managed, shared platform
Geo-redundant, dedicated
Yours to run
Best for
Teams that want to be live quickly
Banks, credit unions and regulated teams
Organizations that require systems inside their own walls
Compliance

Built for scrutiny.  Ready with answers.

Banks and credit unions do not get to answer vendor questionnaires with "it depends". A dedicated instance gives your risk and audit teams specific answers, and the records to back them up.

A clearly defined data location
Your data is hosted in the Azure region you select, with the location documented for security, compliance, and vendor review.
Access managed through your directory
Microsoft Entra ID controls user sign-in and supports your existing onboarding, role-change, and offboarding processes.
Documented backup and recovery
Geo-redundant backups are maintained in a paired Azure region, with restore testing documented for audit and recovery assurance.
Network access you control
IP allowlisting limits access to the ChatBeacon administration console to approved networks and IP ranges.
MICROSOFT INFRASTRUCTURE & SECURITY
Microsoft Azure
Dedicated cloud infrastructure
Microsoft SQL Server
Isolated database environment
Microsoft Entra ID
Enterprise identity and access
SOC 2 Type II
Security Controls Audited
Questions

Common questions.

How is this different from ChatBeacon AIX Cloud?

Cloud is multi-tenant: one application and one database serve every customer, separated in software. Dedicated Private Cloud gives you your own Azure subscription, your own application instance and your own database. Same product, different boundary.

Where does our data actually live?

In the Microsoft Azure region you nominate at provisioning. Transcripts, files and configuration stay in that region; backups replicate to its paired region for recovery.

Who handles patching and upgrades?

We do. Your instance is monitored, patched and upgraded by the ChatBeacon operations team. Version upgrades are scheduled against your change window rather than pushed on ours.

Can we restrict who reaches the system?

Yes, on two axes. Sign-in runs through Microsoft Entra ID, so your existing conditional access and MFA policies apply. Network access to the operator console can be limited to the IP ranges you allowlist.

Can we move from Cloud to Dedicated Private Cloud later?

Yes. Existing Cloud customers can migrate to a dedicated instance. Talk to us about timing and what moves across.

Is on-premise still an option?

It is. If your policy requires ChatBeacon AIX to run on hardware you own, inside your own data centre, that deployment is still fully supported.

Get a quote

Tell us your region, your users and your requirements.

We will scope a dedicated instance and come back with pricing, a deployment plan and the documentation your risk team will ask for.