⭐️⭐️⭐️⭐️⭐️ LEADING LIVE CHAT & AI PLATFORM · Trusted since 2005

Plans that scale.
Bills that don't.

Per seat. AI that runs 24/7. No usage fees, no conversation quotas, no surprise invoices. Pick a plan and start setup in minutes.

5-min start setup
Cancel anytime
SOC 2 / HIPAA
Made in the USA
CHOOSE YOUR PLAN

One platform. Four pillars.

AI Chatbots, Live Chat & Co-Browse under one seat price — replacing your bot, your inbox, and your screen-share tool.

Monthly
Annual SAVE 22%
Launch
For startups & small teams getting live fast.
$39per agent / month
billed monthly
Choose Launch Plan
  • Up to 4 concurrent agents
  • Live chat, team chat & comments
  • Track 150 visitors in real time
  • Chat history — 6 months
  • Unlimited AI Assistant available as add-on
  • Data security & encryption
  • Live training & admin onboarding
★ Most popular · Best value
Grow
For growing teams that want AI doing the heavy lifting.
$69per agent / month
billed monthly
Choose Grow Plan
  • Up to 10 concurrent agents — 2.5× Launch
  • Viewport 360 advanced analytics & reporting
  • Track 1,000 visitors in real time
  • Chat history — 12 months
  • SMS-ready integration
  • Priority onboarding & support
  • Add the unlimited AI Assistant anytime
Everything in Launch, plus the above
Scale
Enterprise-grade, tailored, and compliant by design.
Custom
Tailored to your needs
Contact Sales
  • Single-tenant dedicated server
  • Unlimited agents & chat history
  • SOC 2 / HIPAA compliance
  • Entra ID / SSO & custom SSL
  • Priority SLA & named success manager
  • On-premise deployment available
Everything in Grow, plus the above
Agent Builder

From one assistant to a full agent workforce.

The AI brain that runs on top of your seats. Every tier is unlimited usage on your own OpenAI key. Pick the topology that matches how your team works.

1 Agent
AI Agent Workflow Assistant

One always-on agent that answers, retrieves, and resolves on its own.

$1,599/ year
+ $499 one-time setup
Start with Assistant
What you get
  • One autonomous AI agent, always on
  • Cue autonomous responses
  • Three-source retrieval: chat history, vector store, live web
  • Bring your own OpenAI key
  • Standard handoff to a human operator
Most popular
Multi-agent
Agent Workflow Professional

Agents that route, escalate, and act in sequence, with memory between them.

$2,499/ year
+ $1,999 one-time setup
Choose Professional
Everything in Assistant, plus
  • Multi-agent workflows that route and hand off
  • AI Escalation that pinpoints the exact moment for a human
  • Recall CRM conversational memory
  • Conversation Memory Card at every handoff
  • Workflow input and output guardrails
Agent mesh
Agent Workflow Enterprise

The full workforce, hosted on your terms, with the controls regulated teams need.

$2,999/ year
+ $1,999 one-time setup
Talk to sales
Everything in Professional, plus
  • Self-hosted and on-premise deployment
  • Microsoft Entra ID single sign-on
  • Custom guardrails and policy controls
  • Priority SLA and dedicated onboarding
  • Built for credit unions, banks, and healthcare
MODULAR POWER-UPS

Add only what you need.

No usage meters. No quotas. Flat, predictable add-ons.

AI Agent Workflow Assistant
OpenAI + AgentKit. Trains on docs, website, PDFs. 24/7 responses with human handoff. Includes our new Operator Assistant, Cue.
$139/mo
+$499 one-time setup & training
★ Unlimited usage
★ BYO OpenAI account
CoBrowse & Screen Share
Native real-time visual support. Session recording, playback, highlighting & markup.
$25/agent/mo
Introductory pricing
SMS Messaging
Agents chat via SMS from the operator app. Connect your landline or Twilio number.
$85/mo/number
Requires Twilio account
Microsoft Entra ID
SSO with Active Directory. Unified identity & enterprise access control.
$7/month
Requires Entra ID seats

Calculate your investment.

Build your plan

Cost Calculator
NEW — CHATBEACON + PICTUREDATA

Visual conversational commerce for Shopify & WooCommerce.

A shopper says “show me a ring with a 2ct diamond, hidden halo, white 14K” — your store responds with a perfect visual match. No filters. No menus. Just magic.

“We’re moving from static search to smart, guided discovery. PictureData lets your chatbot see your products the way a human would.”

— Eric Weber, Founder & CEO, SmartMax Software
🔮 WooCommerce🛍 Shopify
$139/ month
$295 one-time setup & onboarding
  • Visual product display in chat
  • Natural language product search
  • Real-time inventory sync
  • AI product recommendations
  • NEW — AI Compare (side-by-side)
  • NEW — AI Describe (vision analysis)
  • Smart product tagging
  • Conversion analytics
  • Multi-language support
  • Priority onboarding
PictureData chat interface showing AI visual product match for diamond rings
🛍
Live Inventory
247 products synced
📈
+34% Conversions
vs. traditional search
<0.8s Response
AI-powered retrieval
🔥 JUST LAUNCHED — PICTUREDATA Conversational Commerce

Your products just got smarter than your catalog.

Two groundbreaking AI capabilities that turn every product image into a rich, intelligent selling tool. No competitor has this. No one’s even close.

NEW
⚖️

AI Compare

Side-by-side. AI-analyzed. Decision made.

A visitor selects two products and PictureData’s LLM reads both images — not just metadata — and delivers a detailed visual comparison with a personalized recommendation based on what the shopper is actually looking for.

How it works
  • 1Visitor selects two products from chat results
  • 2AI vision reads both product images in real time
  • 3LLM generates detailed comparison — materials, style, craftsmanship, value
  • 4Personalized recommendation based on the visitor’s stated needs
The killer: Your competitors show a comparison table. PictureData actually sees the products and tells the customer why one is better for them. That’s a sales associate in a chat bubble.
NEW
NEW
🔍

AI Describe

Better descriptions than your team writes.

One tap — PictureData’s LLM analyzes the actual product image and generates a rich, detailed description that surpasses anything a human typed when the item was added to inventory. Color nuances, materials, design details, styling suggestions — all from the image itself.

How it works
  • 1Visitor taps “Tell me more” on any product
  • 2AI vision analyzes the product image at pixel level
  • 3LLM generates a rich description — details your catalog never had
  • 4Visitor gets expert-level product knowledge instantly
The killer: Most product descriptions are written once, by someone in a hurry, and never updated. PictureData AI sees what’s actually in the image — craftsmanship, color gradients, textures, design elements — and describes it better than your best copywriter. Every. Single. Time.
INSTALLABLE / ON-PREMISE

Own your data. Install on your servers.

All data stored in your own MS SQL database — not across the country or the world. Built for banks, credit unions, healthcare & enterprises that require full data sovereignty.

◆ The only platform here that ships self-hosted — LiveChat, Intercom, Tidio & Crisp can't
🚀 Launch · Installable
$1,599
one-time license
Up to 4 agents · Entra ID ready · all data in your MS SQL database.
⚡ Grow · Installable
$5,999
one-time license
10 agents · video chat · Web, SMS & Facebook · dedicated success manager.
🏢 Scale · Installable
$16,999
one-time license
Unlimited agents · full omnichannel · OEM / white-box option available.
Talk to our Sales Team
HOW WE STACK UP

Stop paying per conversation.

FeatureChatBeacon AIXLiveChatIntercomTidioCrisp
Pricing modelPer seat — flatPer agentPer seat + usagePer conversationFlat per workspace
AI pricingFlat · unlimitedBot add-on ~$52$0.99 / resolutionLyro add-on by volumeCapped AI credits
Conversation quotasNonePlan-limitedMetered
Native Co-BrowseBuilt-in3rd party3rd partyTop tier only
Self-hosted / your own database
PictureData visual shopping✓ Exclusive
Surprise usage feesNoneAdd-onsYesYesAI overage
OnboardingConcierge-guidedDIYComplexDIYDIY

Competitor pricing observed May 2026 · verify on vendor pages — plans change frequently.

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